How buy 1, get 1 free works
Put two or more designs in your first order with the "Add another design" button on the order form. The lower-priced design is free, up to $24 of design value. You pay for the other design at the normal flat price, and only after you approve its proof. The price box on the order form shows which design is free before you submit.
For example, a small left chest logo up to 4.5 inches ($14) and a medium full-front design up to 8 inches ($24) on the same first order cost $24 in total, because the small one is free. If the lower-priced design is worth more than $24, for example two jacket backs, that amount comes off and you pay the difference. The full price list is on the pricing page.
The free design is a normal design in every other way. It includes:
- A file built by hand by one of our digitizers, not auto-converted.
- Every machine format you ask for, such as DST, PES, EXP, JEF and VP3.
- A stitch simulation proof and a PDF worksheet with the stitch count, size and color sequence.
- Unlimited revisions until you approve.
- Free minor edits for 30 days after delivery, and our sew-out guarantee.
The rules, in plain terms
- First orders only. The offer applies to the first order on a new account, and the designs have to be placed together in that order. A design you add later is a new order at the normal price.
- Two or more designs. An order with one design is charged at the normal price. With three or four designs, one design is free: the lowest-priced one.
- One free design per customer or business. A shop with several staff members gets one free design in total, not one per person or email address.
- Up to $24 of design value. Design value is the size price plus add-ons such as 3D puff or applique. A larger design gets that amount off.
- Turnaround fees apply to each design. Standard delivery within 24 hours has no fee. Rush ($5) or express ($10) is charged per design, after you approve.
- Quoted work is not the free design. Chenille, file edits and designs over 14 inches are quoted first. They can be the paid design in the order, but the free one has to be a design with a fixed price.
- The free design unlocks with the paid one. You can see and approve its proof straight away. Its final files unlock as soon as the other designs in the order are paid. If you cancel the paid designs, the free design goes back to its normal price.
- No card needed. You place the order without any payment details and pay after you approve the proofs.
How to claim buy 1, get 1 free
- Open the order form and fill in your first design: service, size, placement, fabric and artwork.
- Click "Add another design" and fill in the second one with its own artwork. You can add up to four designs in one order.
- Pick your machine formats and turnaround. The price box shows each design, the free one and the total before you submit.
- Create your account as part of the order. It takes an email address and a password.
- Check your proofs. Each design gets its own proof in your dashboard, and we email you. Ask for any changes you want.
- Approve, pay and download. Pay for the paid design by PayPal or credits, and both sets of files unlock.
A real test on real work
Most digitizers ask you to trust their samples. We would rather you judge real files, made from your own artwork, on your own machine and fabric. Buy 1, get 1 free lets you do that on two designs for the price of one, with files that are the same as any paid order.
For embroidery shops, it is a low-risk way to try a new digitizer on live jobs, such as a left chest logo and its cap version, before moving regular work over. For home embroiderers and Etsy sellers, it is a chance to compare a hand-digitized file with an auto-converted one on two designs instead of one. If a file does not sew cleanly on the machine and fabric you named in the order, the guarantee applies exactly as it does for any paid design.
Why the offer works this way
Choosing a digitizer is mostly a question of trust, and trust is hard to earn from a web page. We cannot show you invented reviews or customer counts, and we will not. What we can do is let the work speak: real designs, stitched on your machine, with proofs you can check before you pay. Asking for two designs on the first order keeps the offer for customers who have real work to send, and it gives you twice as much to judge us on.
What to send for the best result
The clearer the artwork, the better the files. A vector logo or a sharp, high resolution image is ideal. Tell us the exact finished size in inches, where each design will go and what it will be stitched on, because a cap front, a polo and a towel all need different underlay and density. Type out any small text in the notes. Our artwork guide and left chest logo size guide help if you are unsure.
After your first order
Your logos are saved in your dashboard, so a second size, a cap version or a re-order later starts from the files you already approved. Regular customers can buy credit packs for extra value, and how it works explains the full process from order to download.
Add two designs to your first order and see the free one in the price box. No card needed to place it. Start your order